Terms & Conditions

My Account & My Orders

It is easy to update your AnCart account and view your orders any time through 'My Account'.

'My Account' allows you complete control over your transactions on AnCart.in

  • Manage/edit your personal data like name, phone numbers, email ids
  • Change your password
  • Track the status of your orders

Click Here For Edit Your Profile...

Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.

You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. AN09218912), a listing of the item(s) you have ordered and the expected delivery time.

You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).

Unfortunately, products listed as 'Out of Stock' are not available for sale. So, please wait until stock is not updated by sellers on AnCart.in.

Shopping

On AnCart.in sell many sellers and some of sellers have a same types of product and images.

A product could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the AnCart marketplace, where different sellers compete for your order.


You can shop on AnCart.in by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own AnCart account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a public wishlist.

AnCart Advantage is a stamp of quality. Products marked with 'AnCart Advantage' are sold by/sourced from a Seller but are quality checked, stocked, packed and shipped by AnCart.


You may also avail the expedited delivery* options such as Same Day/In-a-Day Guarantee (based on the location), all the while backed by AnCart's 24x7 customer service.


Rest assured, when you see the 'AnCart Advantage' badge, you know you can buy the product from a Seller with complete confidence.


*Shipments from locations where relevant permissions have been obtained


Returns are subject to the return policy that is applicable to the product category and the respective seller. Know more about return policy period applicable for different categories here.

AnCart Advantage is our fulfillment service for Sellers. Products sourced from Sellers are quality checked, stocked and shipped by us. As a Buyer, you are thus assured of product quality, faster delivery and hassle-free returns.

Sell with AnCart.in

Payments

AnCart offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that AnCart's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. 

You may use Internet Banking, E-Gift Voucher (eGV), Cash on Delivery and Wallet to make your purchase. 

AnCart also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India.

If you are not comfortable making an online payment on AnCart.in, you can opt for the Cash on Delivery (COD) payment method instead. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.


It is strictly a cash-only payment method. E-Gift Vouchers or store credit cannot be used for COD orders. Foreign currency cannot be used to make a COD payment. Only Indian Rupees accepted.

Your online transaction on AnCart is secure with the highest levels of transaction security currently available on the Internet. AnCart uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on AnCart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

Order Status

You can review the status of your orders and other related information in the 'My Account' section

In the My Account page, click on the 'My Orders' link to view the status of all your orders. To view the status of a specific order, click on the 'Order Number' link.

You can cancel your order before it reaches the "Order Shipped" state. To cancel, please Contact with the order number.

Shipping

Delivery charge varies with each Seller.

Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. The delivery charge may be waived off by some Sellers, if you shop with them for a minimum predefined value. 

For example, seller xyz fashion, which generally charges Rs 40 for delivery, provides free delivery on orders valued at Rs 500 or more. Please check with individual Sellers to understand what the delivery charges are. 

No. There are zero hidden charges when you make a purchase on AnCart. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay. 

Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Expected Delivery days is 3 to 5 working days.


Whether your location can be serviced or not depends on 

  • If the Seller ships to your location
  • Legal restrictions, if any, on shipping particular products to your location
  • The availability of reliable courier partners in your location


If you require to buy the same product please contact us.

Courier

All deliveries are scheduled through reputed couriers. You will be informed when the seller ships your consignment and will also be provided a tracking number.


Sellers generally ship through Our Trusted Logistics wherever possible or will use other reputed courier service providers. During checkout you will be prompted to provide your location's pincode in order to ensure that the seller does indeed deliver to you.

Cancellations & Returns

*All products listed under a particular category may not have the same return/replacement period. Kindly check the respective item's applicable return/replacement policy on the product page.

Category

Return Period after Delivery or Installation

Lifestyle: Clothing, Footwear, Eyewear, Fashion Accessories and Jewellery

7 Days Exchange

No Returns categories: Lingerie (bottom-wear), Inner-wear, Socks, Clothing Freebies, Home Care, Baby Care Supply, Beauty and Grooming, Gift Cards, Wax, Perfumes, Deodorants, Gels, Polish, Liquids, Personal Hygiene, and Other Consumables

No Returns


Note :

Return Period after Delivery is applicable if product received is Defective or Damaged or Not as Described

Replacement
If you have received an item in a Damaged or Defective condition, or it is Not as Described by the Seller, you may request a replacement at no extra cost. Return Policy depends on the product category and the seller and the terms may differ. Be sure to check the respective seller's return policy on the product page when buying or before initiating a return for a replacement. Replacement is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

Exchange
If you are not satisfied with the Clothing and Footwear item delivered, you can request an exchange in a different size or color. All this again, at no extra cost to you. Be sure to check the Seller's Return Policy when buying or before initiating a return for exchange

Product Review Creation Guidelines

Product reviews on AnCart.in are a great way to help other customers decide what to buy, and what to avoid. Here are some tips to writing great product reviews:

Have you used this product?
It's always better to review a product you have personally experienced.

Educate your readers
Provide a relevant, unbiased overview of the product. Readers are interested in the pros and the cons of the product. Make sure your review stands the test of time, and what you write today is relevant even after years.

Be yourself, be informative
Let your personality shine through, but it's equally important to provide facts to back up your opinion.

Get your facts right!
Nothing is worse than inaccurate information. If you're not really sure, research always helps.

Stay concise
Be creative but also remember to stay on topic. A catchy title will always get attention!

Easy to read, easy on the eyes
A quick edit and spell check will work wonders for your credibility. Also, break reviews into small, digestible paragraphs.


Customer reviews should be relevant to the product in question. The product review section on AnCart.in is for you to share your opinion on the product, and for other customers to research better. AnCart.in reserves the right to remove reviews that include any of the following:
Irrelevant review (Review consisting of a combination of random characters, random words, repeated content, reviews on another product.)
Service feedback, including availability, order or payment related queries (Please use the Contact us form for the same)
HTML embedded in text
References to other retailers
Pricing related comments
Personal information (Phone numbers, postal address, email address and others)
Profane comments
Inflammatory comments
Copyrighted comments
Plagiarized content. (Any content found elsewhere on the internet, even if you're the original author.)
Promotional content
Reviews by or on behalf of a person or company with a financial interest in the product or a competitor's product (reviews by authors, artists, publishers, manufacturers without disclosure)
Reviews written for any form of compensation
Reviews given using fake ids, irrelevant user email ids
Asking for helpful votes
Review in any language other than English (unless there is a clear connection to the product, like a regional book or a regional music album)
Feedback about errors in the product description.